What Our Clients are Saying
“Skunks invaded the floor crawlspace of my house and tore up the ducts and insulation. Fortunately, the damage was covered by my home insurance. Tom Halpin, the company’s owner and manager, immediately called to set an appointment to meet with me to assess the damage. Tom was courteous, professional and clearly an experienced contractor as he informed me of the damage what the repair would entail and estimated repair time while taking pictures and measurements. Because of the very narrow crawl space, a section of my hallway hardwood floor had to be opened. Repair work proceeded as scheduled and the job was completed flawlessly, with the least inconvenience to us and most importantly, on schedule. Being a realtor, I often need the services of a general contractor for clients’ homes and I definitely plan to use Britannia.”
“We had a kitchen fire and needed painting, wall paper replacement and a new over-the-range microwave oven installed. This was a small job that most general contractors would not want to be bothered with. Tom came out and assured me that Britannia would take care of us. The company did everything they said they would do. Everyone who came out to work was professional and very polite. The work quality on all phases of the job was outstanding. For any work in the future I would not hesitate to call Britannia Restoration. This is a company you can trust!”
“I have worked with Britannia twice, and each time it has been a pleasure to work with them. Both times Britannia stepped up when the insurance companies’ contractors failed to deliver. Each time, Britannia came in and had an action plan within days, and they executed to the plan. Communication has always been good, and they’re very reasonable when discussing issues. Having worked with them twice on jobs of similar scope and size, I can safely say two points make a line. Britannia makes it very easy from estimation to final payment. I’ll definitely use them again and recommend them without any restrictions. When a minor task fell out of scope, Britannia proactively adjusted my bill downwards. Integrity! Service! Quality! What more can you ask for?”
“Peter, we’d like to thank you – we never had anything like this happen before and we didn’t know what we were in for. You run a great company and were easy to work with. All the workers you sent over to do various work were excellent and really know their jobs. They were respectful and always answered all of our questions and made our “life in chaos” bearable. I hope sometime I will have the opportunity to recommend you to other customers.”
“Please accept our sincere compliments to your employees who did the work at our house earlier this year. Peter Halpin, as project manager, and all of the people who came to our house were diligent, thorough, careful, and considerate of our schedules. Everything went smoothly, and the results are absolutely to our satisfaction.”
“I was very impressed with the painters, packers/movers and the quality of the floor refinishing. Everything was very well accounted for and I am very happy. Please pass along my thanks to everyone who participated in making us whole again, and pat yourself on the back while you’re at it.”